Shipping Policy
Please ensure that your address is correct when you place your order. In the event that your order is returned to us as undelivered, there will be a 10% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and the shipping cost.
We utilize shipping carriers to deliver packages within the U.S. At this time we do not ship internationally! Once your payment is verified and processed it can take 1-3 business days for your order to ship excluding weekends and holidays. Once your order has shipped you will receive an email notification with the shipping carrier and tracking number so please ensure email information is accurate when placing your order!
All prices on our site are in US dollars and charged in US dollars. We do not provide currency conversions for any reason.
Please note that all estimated shipping times are after the order has been shipped. If for any reason your item is not deliverable and is returned to the store you will be issued a refund for the purchase price of the item(s) (minus the shipping fee). Please double check and make sure your address is accurate when placing order. In the event you request to have your order be re-shipped , there will be a $9.95 shipping and handling fee!
We are not responsible for lost or stolen packages once UPS OR USPS has marked your package delivered!!
By completing a purchase with Davis Metals Works LLC, the makers of Empress Luxury Candle Holders you are agreeing to our full shipping and deliveries policy!